FOREWORD FROM LYNNE ORTON Well here it is at last, our new magazine - The Handshake, launched online for the first time in August 2009. A small step for ( wo) mankind but a giant step for me as I am quite technologically illiterate as many of you will be aware Seriously though, I am really excited by this magazine as it will give you the opportunity to reach hundreds of businesses with your message. If you wish to have an article in the next issue of the magazine ( October 2009) then please contact Leean on leean@ biznetwales. co. uk with your ideas. At The Business Network we are always looking for new ways to give added benefit to our members and this month we have introduced lots of new ideas to make membership of The Business Network even more rewarding. If you haven ' t yet been to one of our events please visit our website and book onto a lunch via our diary page.. we ' re sure you ' ll be pleasantly surprised. Publisher: The Business Network Editor: Huw Johns Advertising: Lynne Orton - A limited amount advertising will be available in future issues Design and E- book: www. conceptmarketinggroup. co. uk All enquiries: www. biznetwales. co. uk Tel: 01639 793580 The Handshake is the official magazine of The Business Network and is published electronically every 2 months. Copies are sent to all Business Network members and other selected individuals within the business community. To request a regular copy, email: lynne@ biznetwales. co. uk Issue number 1 the other side of INGRID tit bits & TITLE TATTLE business networks DIARY DATES LOOK WHAT ' S INSIDE day in the life of A PRIVATE I tendering for THE OLYMPICS day in the life of A PRIVATE INVESTIGATOR the other side of INGRID marketing STUDY, THINK, PLAN tit bits & TITTLE TATTLE tendering for THE OLYMPICS the business networks DIARY DATES profile FIONA CRAWFORD member ' s column ALLYSON GALE member ' s column ALLYSON GALE profile FIONA CRAWFORD marketing STUDY, THINK, PLAN 3- 4 5 6- 8 9 10 11 12 13 2 INDEX & CREDITS

The mainstay of the business is surveillance work. In other words, secretly following, observing and filming individuals suspected of wrong- doing. A typical example is husbands or wives suspected of being unfaithful! Another key market is to investigate unauthorised staff absence and the misuse of company time and property for employers. Insurers and employers concerned about the legitimacy of a particular claimant will often employ a Private Investigator to find out exactly how incapacitated that person really is. Just recently Steve was monitoring a ' Target' ( trade lingo for the bloke you're following) who was unable to work due to an alleged back injury; only to find him playfully swinging his little girl above his head! Video footage of something like this is hard to argue with - and as you can imagine the repercussions can be very serious for the individual found cheating either his employer or insurance company. So what's it like being an Investigator? What time do you wake up? Steve is quick to point out the real question is likely to be in which city do you wake up? And - he tells me - his days are enormously varied and complex. And he should know. He's been in the business for 20 years. But what if things go wrong - I asked - does that ever happen? That's when Steve told me about " the essential items that every Investigator should carry". The mainstay of the business is surveillance work. In other words, secretly following, observing and filming individuals suspected of wrong- doing. Steve Rees talks to The Handshake about why he spent last Saturday afternoon dressed in just his underpants, hiding in a transit van in Cardiff.. Mention the word Private Investigator and most people will think of fast car chases, exotic locations and dangerous assignments. But Steve Rees - a real life Private Investigator and Business Network member - says the reality is often far more down to earth. Steve runs Herald Services, a Private Investigation Agency in Llanelli. His work is in demand across the country - but his goal is to increase his number of local clients, so he can travel less and spend more time with his family. Most businesses are familiar with KPIs ( Key Performance Indicators) - which are usually based around sales or profit. But Steve's KPI was invented by his wife, and involves the number of nights per annum he actually spends at home! A few years ago he was spending around 135 nights away - working in London and all over the country. That number is closer to 70 now but his wife's target for him is 50! So come on - let's do what we can to help. 3 day in the life of a PRIVATE INVESTIGATOR